D 63456 Hanau-Steinheim
Tel.: (+49) 6181 6716 0
Fax: (+49) 6181 6716 22
Legal form: GmbH
Commercial registry: Hanau HRB 4385
CEO: Dagmar Mohaupt
Terms and conditions
Terms and conditions
of the Company Primex GmbH
Last update Nov. 2013 print version
1 Scope of Validity
The following general terms and conditions (including the additional conditions for assembly, works and services) apply to all deliveries, services and quotations.
The customer accepts these general terms and conditions by placing an order or accepting delivered goods. We hereby contradict contrary general terms and conditions of the customer. Even when referencing a letter including, or containing references to, general terms and conditions of the customer or a third party, we shall not accept the validity of the customer’s general terms and conditions.
These general terms and conditions apply to all buyers, consumers, contractors (§ 14 BGB), legal entities under public law and special funds under public law.
2 Quotations and Conclusion of Contract
2.1. All quotations by Primex are non-binding. The contract will only come to conclusion when we confirm the contract in writing, via email or telefax or render the service.
2.2. The sole authoritative document for the legal relations between seller and buyer is the contract of sale concluded in writing, including these general terms and conditions. The contract of sale contains all agreements between the contracting parties concerning the contractual object of the contract in full. Verbal commitments by Primex staff are legally non-binding prior to conclusion of this contract. Verbal agreements between the contracting parties will be replaced by the written contract.
2.3. Changes, additions and subsidiary agreements, including to these general terms and conditions, shall require written form in order to be effective.
2.4. The customer must verify the order confirmation for accuracy immediately upon receipt.
2.5. Changes in construction, form, scope of delivery and colour variation are reserved when such changes and variations are reasonable for the customer to accept. The legitimate interest of both contracting parties will be considered. Where we, or our supplier, use any symbols or numbers to describe the order or the subject of an order, the customer may not derive any rights from these regarding the specific order or scope of delivery.
2.6. Primex reserves all title rights and copyrights relating to samples, drawings, cost estimates and other data. The customer must not disclose these to third parties without our express agreement.
3 Date of Delivery, Grace Periods and Partial Deliveries
3.1. Dates of delivery and delivery periods are considered only as approximately agreed upon unless we expressly confirm them in writing as binding.
3.2. The scope of delivery is defined in the order confirmation. Variations in dimensions, weights and/or quantities shall be permitted within the scope of standard commercial tolerances. Therefore, the delivered quantity of items made to order may vary by up to 5%.
3.3. Time of delivery starts on the date stated in our written order confirmation. When a down payment has been agreed upon, the period starts after payment to our account has been received. When services depend on the customer’s cooperation, the period only starts after the customer has fulfilled his obligation to cooperate. When shipment of goods has been agreed upon, the times and dates of delivery refer to the time when the goods are handed over to the freight forwarder, fright carrier or other third party commissioned with the shipment.
3.4. Our delivery obligation is at rest if the customer defaults with his payment obligation concerning this or any other contractual relationship.
3.5. Periods of grace must be agreed upon in writing. A grace period set by the customer must be at least three weeks, otherwise it will be deemed inappropriate. A longer grace period may be necessary, depending on the nature of the service due.
3.6. If delivery of services is temporarily impossible or unreasonably impeded for Primex, due to force majeure or other abnormal circumstances beyond our control, the service period will be extended for the duration of such disruption. The same applies for grace periods or withdrawal from contract according to § 323 para. 1 BGB. In the event that service is rendered impossible, Primex shall be released from the obligation to deliver. The following are considered to be occurrences of force majeure in particular: war, warlike conditions, mobilisation, import and export restrictions and blockades. Other abnormal circumstances beyond our control are transport impediments, interruption of operations, delay in delivery of raw materials, strike, lockout and industrial action, even if they occur at our suppliers, fire damage and other circumstances beyond the control of the seller. When such impediments occur, we will inform the customer concerning the extent of the impediments.
In case of a delay in service or impossibility of service for which the seller is answerable, claims for damages by the buyer are ruled out except in cases of intent or gross negligence on the part of the seller, his legal representatives or vicarious agents.
3.7. The buyer can not withdraw from the contract as long as the extended service period, stated under No. 3.6., has not yet expired. Withdrawal from contract is permissible, if the disruption lasts more than three weeks. In this case, Primex is also entitled to withdraw. This right remains unaffected if the customer can withdraw without stipulation of a grace period due to contractual or statutory provisions.
3.8. Partial deliveries are possible as long as the customer’s legitimate interest is not opposed to them. Partial deliveries shall be regarded as individual business transactions.
3.9. We will insure the goods against transport damage upon the customer’s request. Costs incurred shall be paid by the customer. Packaging according to the German Packaging Ordinance, with the exception of pallets, will not be taken back.
3.10. The customer is obliged to accept the goods. Goods ordered on demand must be accepted within 3 months, starting with the date of the order confirmation, or within 4 weeks according to the individual, agreed upon in writing, call-off data. If the customer does not accept the goods produced until then within these time limits, the good’s purchasing price will be due with the expiration of the payment period. The customer is in default of acceptance with the expiration of the above-mentioned time limits (for other orders 30 days after completion of the goods). Primex is entitled to request compensation for the thus arising damages if the customer is in default of acceptance.
3.11. Shipping, even shipping free of carriage charges, shall always take place at the risk and expense of the buyer, by railway or truck, at seller’s option. The customer shall pay extra freight charges, if fast freight, express goods or early delivery of a partial shipment should be required for any reason.
4.1. All prices apply ex warehouse Hanau, unless otherwise stated in the order confirmation. Transport and packaging costs will be charged separately. Listed prices are shown without value added tax. Value added tax will be shown at the statutory rate in force at the day of issue of the invoice.
4.2. We reserve the right to increase the sale prices if there are more than 3 months between conclusion of contract and delivery of goods (unless there is no reason for a delay in delivery on our part), and the costs incurred for raw materials and labour costs rise simultaneously. The customer may refuse consent to these price changes when the increase exceeds 5% of the agreed price. In this case Primex is entitled to withdraw from the contract.
5 Terms of Payment
5.1. Invoices from Primex are due and payable according to the agreed and shown terms of payment. If the customer does not pay within the agreed period of time, he shall automatically be in defaults without a reminder. Decisive is the date of receipt of payment. Cheques and bills of exchange will only be accepted after prior agreement and shall be considered as payment only after they have been cashed. If the customer does not pay within 14 days, interest will be charged at a rate of 8% p.a., starting with the due date (§ 353, subsection 1 HGB). Primex can claim higher interests and additional damages in case of default.
5.2. Primex shall be entitled to demand payment for partial services provided, according to a corresponding invoice. The customer must pay for partial deliveries according to No. 5.1. The customer has also to pay for costs and expenses.
5.3. The customer may only offset with undisputable or legally binding counter claims. The same applies for a right of retention.
5.4. Primex reserves the right to make further deliveries and services subject to advance payment or collateral security, when the customer is already in default.
5.5. Primex reserves the right to demand payment for all outstanding invoices (including invoices not yet due), or sufficient collateral security, if it becomes evident after the conclusion of contract, that the customer is under the threat of an impending insolvency or a significant worsening of his financial circumstances. This applies in particular if insolvency proceedings have been initiated or filed. Primex may withdraw from contract if the payment or collateral security has not been submitted by the client within a reasonable period of time set by us. Primex reserves the right to claim further damages according to statutory provisions.
5.6. The invoice will be issued as of the date of delivery or the date when the goods are made available.
- 6 Passing of Risk
6.1. The risk passes to the customer with delivery of the goods, provided that the customer is contractor, when the goods are handed over to the person in charge of executing the transport, or leaves our warehouse for the purpose of shipment. The same applies for shipment or partial shipment or in instances where we bear the expenses of the transport and/or of installation. If the goods are to be collected by the customer, the risk passes with the customer’s notification that the goods are ready for collection.
7 Reservation of Title
7.1. All delivered goods remain our property until payment is made in full. When the customer is acting commercially, or otherwise on a self-employed basis, the property shall only pass to him when all our payment claims, arising from the business relationship with the customer, have been completely settled.
7.2. The customer may resell the goods owned by us (goods supplied under reservation of title) in the ordinary course of business, provided that the goods are likewise sold subject to reservation of title, until final payment in full is received. However, he herewith immediately assigns all claims to us, no matter whether these goods subject to reservation of title are being sold processed or unprocessed.
7.3. If the goods subject to reservation of title are resold in a processed form or together with other goods that do not belong to us, or if they are combined with chattels, then the resulting claims towards the customer’s buyer pass to Primex GmbH, amounting to the value of the goods supplied under reservation of title.
7.4. If the goods are handled or processed, this shall take place for us as manufacturers, in accordance with § 950 BGB and with no obligation on or part. If the goods supplied under reservation of title are processed or combined with chattels, then we acquire co-ownership of the new item, in the proportion of the value of our goods supplied under reservation of title to the value of the other goods at the time of processing or combination. The customer is obliged to store the newly made item for us; with due diligence and free of charge.
7.5. The customer is authorised to collect assigned claims. Our capacity to collect the claims ourselves remains unaffected. However, Primex undertakes not to collect these claims, as long as the customer complies with his payment obligations in an orderly manner.
7.6. The customer is only authorised to sell or process goods under reservation of title in the ordinary course of business, as long as he complies with his payment obligations. This authorisation will cease should the customer’s financial situation worsen, in particular with an impending insolvency, or if insolvency proceedings have been initiated or filed for the customer’s assets. Should this be the case, the customer will no longer be entitled to collect claims assigned to us.
7.7 The customer undertakes upon request to provide us with a precise list of the payment claims to which we are entitled. These must include the names and addresses of his customers, the amount of the claim and the invoice data. The customer is obligated to provide us with the information required to assert the assigned payment claims and to permit us to examine this information.
7.8. The customer is obligated to store the goods under reservation of title free of charge. The customer is obligated to insure the goods to the customary extent against the usual risks, especially theft, breakage, damage from fire and water and other damage. Claims for damages against an insurer, or another person, to which the customer is entitled due to damage of the goods under reservation of title, shall pass to us amounting to the market value. The customer is obligated to immediately verify conclusion of such insurance on request. We shall otherwise be entitled to insure the goods under reservation of title ourselves at the expense of the customer.
7.9. The customer is not entitled to pledging or chattel mortgaging the goods under reservation of title or the claims assigned to us. The customer is obligated to inform us immediately and to specify the pledge holder if goods under reservation of title or claims assigned to us are being seized or confiscated.
7.10. The assertion of the reservation of title as well as the attachment of the delivered item by us shall not be deemed as withdrawal from contract. Primex is entitled to sell the goods taken back at will.
7.11. The reservation of title, in all its forms stated under No.7.1. – 7.10. , will remain valid until complete release from all contingent liabilities that we have assumed in the interest of the customer. In case of payment by cheque, bill of exchange, or any other procedure, for which we sign as the issuer or endorser a bill of exchange accepted by the customer for discounting purposes, payment shall not considered to be made and ownership of the goods shall not pass to the customer until he has redeemed all bills of exchange and released us from our liability concerning the undersigned bill of exchange.
8.1. The customer shall notify us, in written form, of obvious defects within a period of three days after receipt of the goods. If the customer is a merchant, he is obligated to check the goods delivered by us immediately, and to notify us, in written form, concerning identifiable defects, within three days after receipt of delivery at the latest. The customer shall notify us, in written form, immediately after discovering any other defects, i.e. at the latest within three days of the discovery, concerning any other defects. Goods are considered as having accepted when we are not notified in time of the defects.
8.2. If the goods are defective and not considered accepted according to No. 8.1. , the customer shall solely be entitled to a supplementary performance. Primex shall decide whether this shall be done by repair or by replacement. Returned goods, replaced goods or parts of products shall become our property. Instructions on how to circumvent the effects of the defect shall be deemed as sufficient rectification.
8.3. New costs arising from the goods being transported, in the course of a supplementary performance, to a location other than the place of business of the customer, shall be borne by the customer.
8.4. A rectification or replacement shall be deemed unreasonable for us if the proven expenditure exceeds 25% of the total order volume. In this case, the customer has the statutory right to withdraw from the contract or to request a reduction.
8.5. Should supplementary performance fail twice or should the performance not be supplied within a reasonable grace period of at least three weeks, set in writing by the customer, the customer shall be entitled to a reduction of the purchase price or withdrawal from the contract. If the customer has reduced the purchasing price due to a defect, he shall not be entitled to withdraw from the contract due to the same defect.
8.6. The customer shall only be entitled to claim for damages if the legal requirements are met and only under the restrictions provided under the following No. 9.
8.7. If the goods delivered by us are subject to repairs or other work, be they carried out by the customer or a third party, all claims for defects shall be excluded, unless it may not be ruled out that the defect was not caused by such action. Furthermore, we do not provide any warranty for defects or damage caused by goods delivered by us being subjected to unintended use, or non-customary use or non-customary processing. The customary use and the intended use result from the generally accepted standards or the product description included in delivery of the goods. A defect or damage results from unintended use or non-customary use, especially when it is due to
– operational wear and tear and normal wear;
– improper use, operating errors or negligent conduct on the side of the customer;
– electrical parts being operated under wrong conditions of current or voltage, or connection to an inadequate power source;
– fire, lightning, explosion or net-dependent excess voltage;
– goods being subjected to humidity or inappropriate temperatures;
– goods being improperly processed, installed or modified by the customer or a third party.
The warranty shall expire if serial numbers, type designation, name of the manufacturer or similar identification markings have been either removed or made illegible.
8.8. The period of limitation for all rights of the customer on account of a defect shall be reduced to one year. This reduction of the limitation period does not apply to damages by willful intent, by gross negligence, or to damages concerning loss of life, bodily injury or damage to the health.
- 9 Liability
9.1. We assume unlimited liability for willful misconduct and gross negligence, for damages concerning loss of life, bodily injury or damage to the health and/or for damages according to the German Product Liability Act. Apart from that, we are only liable if the breach of the contractual obligation is identifiably of material significance for the achievement of the purpose of the contract and only up to the amount of the loss which can be typically foreseen. Indirect loss and consequential damage due to defects of the delivered item are only liable for compensation if such damage can be typically expected and when the delivered item is used in conformity with its intended purpose.
9.2. The limitation of liability stated under No. 9.1. applies accordingly to damage claims other than contractual claims, particularly to tort claims, except claims according to the German Product Liability Act, also in favour of our institution, employees, workers, staff members, representatives and vicarious agents.
9.3. Our liability for compensation of material damages and resulting financial losses in case of slight negligence shall be limited to an amount of 150,000.00 EURO per case, even if the claim is the result of a breach of an important contractual obligation.
9.4. If we provide technical information or are active in a consulting capacity and such information or consultation is not included in the agreed upon scope of delivery, this then shall be carried out free of charge and under the exclusion of any liability.
10 Industrial Property Rights and Copyrights
10.1. If Primex infringes upon an industrial property right applicable in the Federal Republic of Germany and thus asserts a claim against a customer, Primex shall undertake to indemnify the customer from all claims. The customer must promptly notify us in writing concerning the enforcing of such claims and reserve all measures to us.
10.2. If the product cannot be used at economically reasonable conditions due to such claims, we have then the choice to either modify or replace it in such a way that trade mark rights are not violated, or take it back and refund the customer less a deduction as compensation for the use derived therefrom.
10.3. Further obligations shall not relate to us. Furthermore, we shall not be held liable for violations of trade mark rights resulting from the modification of goods supplied by us, their improper use or use in conjunction with products not supplied by us.
10.4. We shall retain the sole right of ownership and copyright for all documents submitted to the ordering party in connection with the placing of the order, such as calculations, drawings etc. . These documents may not be made available to third parties without our express written consent being given to the ordering party. These documents must be returned to us immediately, if we do not accept the ordering party’s offer within the agreed upon time limit.
11 Export Control Regulations
11.1. Products supplied by Primex, including their technological know-how, are meant to remain and be used in the Federal Republic of Germany. The customer shall consult all the relevant German and foreign legislation prior to the intended export.
11.2. The customer shall be held responsible for compliance with the so-called export control regulations. The same applies for his customers. Accordingly, Primex shall be exempted from any liability.
11.3. Insofar as the customer is domiciled outside the Federal Republic of Germany, he is obliged to observe the regulations in respect of the turnover tax on import of the European Union. He shall notify Primex of his value added tax identification number or change thereof. Upon being requested to do so, he shall be obliged to furnish information pertaining to his capacity as a contractor, the use and the mode of transportation of the goods supplied. Furthermore, he shall be obliged to provide information pertaining to the statistical reporting requirement.
11.4. Foreign customers and transactions with countries abroad: all the products supplied by us, including their technological know-how, are meant to remain and be used in the respective country of destination. The customer shall consult all the relevant German and foreign legislation prior to the intended export or re-export.
11.5. Please contact the Federal Office of Industry, 65760 Eschborn/Taunus for information and approvals according to German law, and according to US-law the US- Department of Commerce, Office of Export Administration, Washington D. C. 20230.
12 Arbitration Clause/Mediation/Legal Action
12.1. The contracting parties undertake to carry out arbitration or mediation procedures in case of disputes; in order to come to a fair and competent agreement by way of mediation or arbitration, with the support of a neutral arbitrator/mediator taking into account the economic, legal, personal and social facts.
12.2 All disputes arising in connection with the contract or its validity shall be settled under exclusion of normal legal action according to the Arbitration Regulations of the Chamber of Commerce and Industry of Frankfurt am Main and the Bar Council of Frankfurt am Main.
12.3 The parties shall jointly appoint the arbitrator/mediator. The arbitration board shall appoint an arbitrator/mediator in the absence of agreement concerning the person of the arbitrator/mediator. This appointment will be binding for both parties.
12.4. The parties share the costs for the arbitration/mediation equally (or proportionally), unless otherwise agreed upon.
12.5. Either of the parties may turn to a competent court if no viable solution is to be found in the course of the arbitration/mediation proceeding.
This provision will not affect the right of either party to institute any summary judicial proceedings, for example filing for an attachment order or for an interim injunction.
12.6 Place of performance for all claims arising from the contractual relationship is Hanau. If the customer is an enterprise, legal entity under public law or a special fund under public law, Hanau remains the place of performance for all disputes arising from this contractual relationship. However, Primex is entitled to bring legal action against the customer at any other justified legal venue if the previously carried out arbitration procedure was unsuccessful.
12.7. Exclusively German law is applicable to the contractual relationship. This applies to all our customers. The United Nations Convention on Contracts for the International Sale of Goods (CISG) of 11 April 1980 does not apply.
13 Protection of Registered Designs, Model Protection
All colours, as well as designs, drawings and patterns are protected under the German Act on Design Patents. Violation of trade mark rights such as illegal imitation or duplication will be prosecuted and we reserve the right to assert compensation claims.
14 Final Provisions
14.1. The customer may only transfer rights and obligations arising from this contract to third parties with our written consent.
14.2 We retain data from the contractual relationship, in accordance with §28 of the Federal Data Protection Act, for purposes of data processing and we reserve the right to transfer such data to third parties (e.g. insurances)in as much as it is necessary for the fulfillment of the contract; which the customer acknowledges. Primex GmbH uses automated data processing for handling orders. The customer hereby expressly consents to the processing of data made known to us within the scope of contractual relations and necessary for the handling of the order.
- 15 Language In case of differences between the German and English versions of these general terms and conditions, only the German version shall apply and be legally binding.
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We appreciate your visit to our website. We want you to feel safe and comfortable. Protecting your privacy is our highest priority. With the policy outlined below, we will inform you about our practices regarding collection, use and disclosure of personal data.
Our privacy practices are in accordance with the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG).
Collection, Processing and Use of Personal Data
You can visit our website without disclosing any personal data. We only store access data without personal reference e.g. (name of internet providers, the site from which you visit us or the name of the requested file). This data is used solely to improve evaluation of our offer and provides no information on your person. Personal data is only collected if you freely provide it in the context of your order (or when opening an account / or registering for our newsletter).
We use the data you provide without your express permission solely for the processing of your order. Upon completion of the contract and full payment your data will be blocked for further use and deleted after the tax and commercial storage periods, unless you have expressly consented to the further use of your data. (When registering for our newsletter, your e -mail address will be used for our promotional purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.)
As part of our quality assurance, we occasionally record phone calls. These records will only be used internally for training purposes and promptly deleted. The personal information of the caller will never be stored separately or further processed. Please inform us at the beginning of the conversation, if you do not agree with it.
Other cookies remain on your computer / device and enable us to recognize your computer / browser on your next visit (so-called Persistent Cookies)
In this case, you have also the option to forward your order by phone or fax.
Disclosure of Data to Third Parties
We process your data necessary for order processing and in order to maintain current customer relationship. Your data is transferred to the shipping company, insofar as being necessary for the delivery of the goods. For the settlement of payments your payment data is forwarded to the bank responsible for paying or to the payment service selected during the ordering process.
Credit Assessment and Scoring
For the purpose of credit assessment and creditworthiness, we maintain a highly confidential data exchange with the service company Creditreform and we also use address data in this context. If we are to pay in advance, for example when making a purchase on invoice, we possibly obtain an information on credit rating on basis of mathematical and statistical procedures from Creditreform to preserve our legitimate interests.
We herewith transfer personal data needed for credit assessment on to Creditreform and use the obtained information about the statistical probability of default for a balanced decision on the conclusion, execution or termination of the contract.
The credit report can include probability values (score values), which are calculated based on scientifically recognized mathematical and statistical methods and which include in their calculation, among other, address data.
Data protection interests will be considered in accordance with the statutory provisions.
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In the case of activation of IP anonymization on this website, your IP address will be truncated in advance within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transferred to a Google server in the USA and is shortened there. On behalf of the host of this site Google will use this information to evaluate your use of the website and to compile reports on website activities and to provide other website activity and internet related services to the website host. The IP address sent within the scope of Google Analytics is not associated with any other data held by Google.
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Prevention and Detection of Data Abuse
When visiting our website the data is automatically examined for indications of abuse of our eShop; this is done by reviewing your data pertaining to the purchase contract (e.g. purchased item , name , postal address, e- mail address , delivery address , method of payment and banking information) and the visitor IDs which may contain anonymous control data of your most used devices(e.g. , your screen resolution or the version of your operating system) and your devices which can be recognized with a certain probability on subsequent visits. This evaluation is performed by Primex GmbH, Senefelder Strasse 12, 63456 Hanau.
If there is suspicion of abuse, Primex will analyse the underlying evidence.
Should a conclusion of contract be rejected, we will notify you about this and, upon request , state the main reasons for the decision. You will be given the opportunity to make your arguments known whereupon the decision will be re-evaluated by an employee. Your visitor ID is deleted after a period of 5 months.
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We use plugins of the social network Facebook.com Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA on our website. You will be able to recognize the plugin by the Facebook logo complemented by the pictogram of a clenched fist with raised pointing thumbs up or the addition “Recommendation”, “Like” or “Comment”.
By accessing our website a direct connection with the Facebook servers will be established by the Internet browser you are using.
Which may include:
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If you are logged in parallel during the visit to our site on Facebook, it is not excluded that Facebook assigns your visit to your Facebook account.
Insofar you use plug-in functions (e.g. clicking the “Like” button, submit a comment), this information is also transmitted from your browser directly to Facebook and saved there, if necessary.
Should you not want Facebook to assign the information collected through our website to your Facebook account, you must log out on Facebook before you visit our website.
Purpose and scope of data collection and further processing and use of data by Facebook can be checked within the privacy policies of Facebook http://www.facebook.com/policy.php .
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The plugins are identifiable by the “+1” on a white or coloured background.
When you visit a page of our website that contains such a button, your browser establishes a direct connection with Google’s servers.
The content of the “+1” button is transmitted from Google directly to your browser which embeds the latter into the website.
We therefore have no influence on the amount of data that Google collects with the button. According to Google, no personal information is collected without clicking on the button.
Only for logged-in members, such data, including the IP address, is collected and processed.
Purpose and scope of data collection and further processing and use of data by Google as well as your rights and settings options for protecting your privacy please visit Google’s privacy notices to the “+1” button:
http://www.google.com/intl/de/+/policy/+1button.html and the Frequently Asked Questions below:
You have to log out from your Google Plus account prior to visiting our website if you are a Google Plus member and do not wish Google to collect and store information about you while visiting our website and linking this data to your user data stored at Google.
We use an encryption program during the ordering process in order to protect your data provided to us while ordering from unauthorized access. Your information is then transmitted from your computer to our server and vice versa via the Internet using a 256 bit (high-grade encryption with AES -256 bit and 1024 bit key) SSL (Secure Socket Layer).
This method is one of the most secure methods for encrypting data today.
This can be discerned on the status bar of your browser by the padlock icon being closed and the address bar starting with https: / .
We forego the use of encryption when you only retrieve generally available information on our website.
You can contact us via the contact form with questions or suggestions at any time.
In order to answer your questions or provide you with feedback we require the following information: name, first name, address and e -mail address.
We use this data for the above-mentioned purposes only.
Your rights as a user / Right to Information
In accordance with §34 and § 35 of the German Data Protection Act all users (the law refers to users as the “party concerned”) are entitled to request information about their recorded personal data and for what reason this data has been recorded, at any time. Furthermore, you can have any inaccurate data corrected. We will, of course, meet your request for locking or deletion of data, unless we are legally bound to storing individual data (e.g. invoice data) for a certain period of time.
This data is deleted after expiration of the statutory storage requirements.
Data Protection Officer
Responsible for maintaining and supervising our data protection obligations is our employee Mrs. Monika Gross.
She can also assist you with questions about the collection, processing or use of personal information, the disclosure, correction, locking or deletion of data and revocation of consent, everything concerning the topic of data protection at the e-mail address firstname.lastname@example.org.
You can reach us by phone: 06181/6716 0